Mediocre retail is dying
Traditional brick and mortar merchants have been decimated by Internet commerce and changing consumer shopping behavior. Hundreds of thousands of traditional retail stores have closed as people continue to use the happy convenience of buying their stuff online and having it rapidly shipped to their doorstep. In some places, it’s not crazy to drive past gutted malls that look like dystopian wastelands!
Call it a retail apocalypse or a renaissance, but we have to call it what it is, a huge change in retail experience norms.